YAKONG KEDENGS

Managed LMS administration for 80+ participants in collaboration with the National Open University of Nigeria (NOUN), achieving a 95% onboarding completion rate and resolving 90% of technical support tickets within 48 hours.

Facilitated hands-on training workshops for 88 employees across the Nigerian Airspace Management Agency (NAMA) and National Hydroelectric Power Producing Areas Development Commission (N-HYPPADEC), resulting in a 35% increment in organizational revenue.

Designed comprehensive capacity building programs, training modules, and materials to impart fundamental Data Analysis & Visualization skills to 3 Government MDAs, enhancing workforce professionalism.

Engineered and maintained an e-Learning Management System, including comprehensive manuals, which led to over 60% increase in training efficiency and consistency, achieving an 80%+ client satisfaction rate.

Conducted a practical hands-on training workshop for 13 employees of the Federal Ministry of Humanitarian & Poverty Reduction on Data Management, Analysis and Processing, generating a 70% incremental growth in revenue.

Achieved an 85% post-training satisfaction rate, as validated by participant feedback surveys, demonstrating high-quality instructional delivery and positive outcomes.

Delivered hands-on, one-on-one training to over 100 participants, both virtually and physically, ensuring deep understanding of data analysis concepts, tools, and best practices.

Developed, updated, and standardized teaching materials, leading to a 30% increase in training efficiency and consistency across programs.

Achieved a 50% post-training satisfaction rate, as measured by participant feedback surveys, reflecting effective course delivery and participant engagement.

Designed and implemented a digitized information management system, enhancing data processing and data security by 50%.

Gathered and aggregated unstructured data from three distinct sources, ensuring 100% secure and accurate storage and maintenance.

Automated routine report processes using Excel, improving efficiency and saving the team 10 hours in weekly reporting.

Produced data-driven insights for key stakeholders through the development of charts, graphs, and dashboards, maintaining a 98% on-time delivery rate and contributing to a 30% improvement in donations.

Generated impactful visualizations with Power BI to showcase partner performance, successfully identifying and terminating contracts with underperforming partners, which resulted in a cost savings of 25%.

Increased overall target satisfaction by 15% through synthesizing feedback from program beneficiaries, enabling the identification and implementation of solutions for recurring complaints.

Designed comprehensive training modules, manuals, and materials to facilitate the acquisition of fundamental web design and development skills for over 10 trainees.

Collaborated with management to design and deliver a training program that provided 15 summer trainees with a 100% hands-on learning experience.

Supervised, evaluated, and assisted a cohort of 15 trainees during a summer program, overseeing their training and laboratory sessions effectively.

Directed a team of three app developers and two product designers to develop an e-learning platform capable of accommodating over 250 learning institutions.

Enhanced training and coaching sessions for 25 summer interns and launched a peer-mentorship program, reducing new hire onboarding time by 50%.

Collaborated with the development team to create, maintain, and update over 20 web pages, graphics, and digital marketing content, ensuring alignment with project goals and timelines.

Developed 20 responsive webpages using HTML, CSS, JavaScript, and web CMS, ensuring a 100% user-friendly design with clear navigation.

Collaborated with developers and the performance team on website and blog updates, resulting in a significant 41% improvement in user experience.

Participated in a 5-hour WordPress and front-end development crash course with the lead developer, enhancing foundational expertise.